Oil Leak & The Dealer... Harley V-Rod Discuss Oil Leak & The Dealer... in the Motorcycles forums; About 15 minutes ago I was feeding my face when the phone rang. It was a guy from the Dealer (Brian's in PA.) asking me how I liked my V-Rod ...

[Ed. Hugo]

About 15 minutes ago I was feeding my face when the phone rang. It was a guy from the Dealer (Brian's in PA.) asking me how I liked my V-Rod & if there was anything that they could do for me. I told him that I was pleased with the machine except that it had a oil leak which I planned on taking to them for service at the first decent weather opportunity.

The guy was taken back over the fact that I had not called to report the problem & especially since it was a new sale with the Dealer assurance of excellent condition. He insisted upon sending a driver out to pick-up the bike in the morning at no charge. I'm not use to this type of consideration after a sale from anyone & so you can imagine my appreciation. I'm 50 miles from the Dealer. My wife is also thrilled over this action from Brian's. This is just excellent & takes a lot off my mind. Brian's Harley in Langhorne PA just made a lifetime customer!

[JCourneyaP]

I have had Excellent sevice from some Sales and Service guys from the dealer.
Sometimes not.

Take what they give. They wanna send a trailer let em. Give em kudos or a box of donuts when warrented

[DesertSpeed]

Originally Posted by Ed. Hugo

It was a guy from the Dealer (Brian's in PA.) asking me how I liked my V-Rod & if there was anything that they could do for me.

I've heard them mentioned before. They seem to really like V-rods.

[Ed. Hugo]

I went out & got the bike this morning. I had them put a new front tire on while they had it. I rode the 50+ miles home & the temp was 26 degrees. I could have waited a few more days & the Dealer would have brought it home but I wanted it as of yesterday! Happy about finding a reasonable & decent Dealer!

[Shed]

Have you posted this on 1130cc most of the people there only rant about dealers would be good to see some balance.

[HotRodad1]

Originally Posted by Shed

Have you posted this on 1130cc most of the people there only rant about dealers would be good to see some balance.

Shed. Your right! Ed.Hugo should post it there. CREDIT WHERE CREDIT IS DUE! I got a response once from my dealer and he said quote, "that's the way Harley's are, you have to live with it" needless to say I don't give them my money any more and sent a letter to Deeley's. At least I got a response from them.
cheers!