gotta love those "stealers" - Harley Forum

DamageInc537 · #1 03-31-2008, 01:22 PM

went to bruce rosmeyer's boston harley on saturday to get a maintenance free battery for my 1992xlh. went to put it in my bike on sunday and lo and behold the battery terminals on the new one were backwards and my leads weren't long enough. as it turns out the parts guy read the part numbers wrong and gave me the wrong battery. they gave me the right one today. so just another case of buyer beware I guess. next time ill have to remember to check my merchandise before I leave the dealer.

evoKENevo · #2 03-31-2008, 02:08 PM

Quote:

Originally Posted by DamageInc537

went to bruce rosmeyer's boston harley on saturday to get a maintenance free battery for my 1992xlh. went to put it in my bike on sunday and lo and behold the battery terminals on the new one were backwards and my leads weren't long enough. as it turns out the parts guy read the part numbers wrong and gave me the wrong battery. they gave me the right one today. so just another case of buyer beware I guess. next time ill have to remember to check my merchandise before I leave the dealer.

Yeah...I really HATE when that happens...and they apparently were'nt open yesterday,either...right

????

Wrightturn · #3 03-31-2008, 02:54 PM

Did not know Rossmeyer was outside Fla. Don`t know how many dealerships he has but at least 3 here. If he would just train his people ! I know I expect too much. For comparison try J&P. Super sharp.

DamageInc537 · #4 03-31-2008, 04:57 PM

evo: they are open on sunday but I had to work till 3 and stealer closes @ 4 on sunday.

wright: apparently brucie owns 14 shops\stores now.. like 8 in fla 2 in colorado 1 in missouri 1 in tennessee and 2 in massachusetts. I don't know how it is across the country but only one spot in MA sells bikes the other is an apparel only job on the swankiest boston street. he bought the dealership last year and cleaned house.. least now you can get a bike there for damn near MSRP.. was never pssible with "cycleshaft" (as it was affectionatly called here)

least I am fortunate enough to have the flhtc so I could enjoy the 45 degree sunny after noon yesterday

evoKENevo · #5 03-31-2008, 07:32 PM

Oh,well.."stuff-happens".. and,at least it did'nt queer things for you TOO much

DamageInc537 · #6 03-31-2008, 10:37 PM

true that myfriend

JCourneyaP · #7 04-01-2008, 01:01 AM

The parts department is like a rotating door. You gotta Check your part before you leave the dealer.

Damage: Shame on you for taking the wrong part home.

DamageInc537 · #8 04-01-2008, 10:27 AM

I know... I lost my mind.. there is no excuse for that

BlueBob · #9 04-01-2008, 01:53 PM

The parts counter at my local dealership is about 50/50. I won't wander over to the parts counter unless I have the part number of what I want or I know I won't get the attention of a couple of particular individuals.

I've had to pull the catalog out of their hands, flip to the page, and point to the part I needed.

"Oh... well how about that" they said through a dazed expression.

texan321 · #10 04-01-2008, 04:58 PM

Quote:

Originally Posted by BlueBob

The parts counter at my local dealership is about 50/50. I won't wander over to the parts counter unless I have the part number of what I want or I know I won't get the attention of a couple of particular individuals.

I've had to pull the catalog out of their hands, flip to the page, and point to the part I needed.

"Oh... well how about that" they said through a dazed expression.

I have had this problem from time to time. But now I know the parts guy(ince he gets most of my money) - he now actually "helps" me.......amazing....